At Cotton Spider, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and shop with us.
1. Information We Collect
- Personal Information: When you place an order or register on our site, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
- Automatically Collected Information: We may collect certain information automatically, such as your IP address, browser type, browsing behavior, and pages viewed. This helps us improve our website and offer a better shopping experience.
- Cookies: Our website uses cookies to personalize your experience and keep track of items in your shopping cart. You can adjust your browser settings to disable cookies, but this may affect site functionality.
2. How We Use Your Information
- Order Processing: We use your information to process and deliver your orders, including order confirmation, shipping updates, and payment verification.
- Customer Support: Your information helps us respond to your inquiries and provide efficient customer service.
- Marketing: We may use your information to send promotional offers, newsletters, and other updates. You can opt out of marketing communications at any time.
- Website Improvement: Automatically collected data helps us analyze site performance and user behavior to enhance our website.
3. Data Sharing and Disclosure
- Service Providers: We may share your information with trusted third-party service providers for payment processing, order fulfillment, and website hosting. These providers are bound to maintain the confidentiality of your information.
- Legal Compliance: We may disclose your information if required by law, to protect our rights, or to comply with a legal request or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.
4. Data Security
- We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Our payment processing partners follow strict security standards to safeguard your payment information. Cotton Spider does not store credit card details.
5. Your Rights
- Access and Update: You can access and update your personal information by logging into your account on our website.
- Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in any promotional email you receive from us.
- Request Deletion: You may request the deletion of your personal information, subject to applicable legal obligations.
6. Third-Party Links
- Our website may contain links to other websites. This Privacy Policy applies only to Cotton Spider, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
- Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.
8. Changes to This Policy
- Cotton Spider may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date. Continued use of our website after such changes constitutes acceptance of the revised policy.
9. Contact Us
- If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
- Phone: 94892 21130
- Email: contact@cottonspider.com
- Address: 25, Neermaniakarar St, Behind GEM Hospital, Ramanathapuram, Coimbatore, Tamil Nadu, 641045, INDIA
Effective Date: [Insert Date]
By using Cotton Spider’s website, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for trusting us with your personal information.